One app for all your messages
Email and Instagram DMs available in one app. Check both from the same place, without switching between five different apps.
The problem
Your messages are everywhere
- Messages buried in DMs
- Booking inquiries get lost in a sea of story reactions, spam, and old conversations. Important messages slip through the cracks.
- Emails lost in spam
- Client emails end up in spam folders or get buried under newsletters and promotions. You miss them until it's too late.
- No client linking
- Even when you find a message, there's no connection to who the client is, what you've discussed before, or their booking history.
The solution
Two inboxes, one app
pencild gives you separate screens for email and Instagram DMs within the same app. Switch between them instantly without juggling multiple apps, tabs, or logins. Each inbox keeps its own context while your clients stay linked across both.
- Gmail and Outlook integration.
- Connect your email account and see client emails inside pencild.
- Instagram DM integration.
- Your Instagram Business DMs sync automatically on a separate screen.
- Client auto-linking.
- Messages are automatically connected to client profiles regardless of which channel they come from.
- Labels and folders.
- Organise emails with labels that sync with your provider. Nested labels for complex organisation.
- Full-text search.
- Search subjects, senders, and message content. Find any conversation in seconds.
- Drafts and attachments.
- Auto-saved drafts, file attachments, and continue composing whenever you are ready.
How it works
Everything stays connected
Your email and Instagram inboxes live on separate screens within pencild, but client profiles tie everything together. One client, one history, regardless of where the conversation started.
- Separate screens, shared context.
- Email and Instagram each have their own dedicated view. Switch between them with one tap, but client data flows across both.
- Instagram messaging window.
- pencild shows you when your 24-hour reply window is expiring so you never miss the chance to respond.
- Turn messages into bookings.
- From any conversation, create a booking request or send a deposit link without leaving the inbox.
Reply faster
Templates at your fingertips
Stop retyping the same messages. Insert templates with one click and get back to tattooing.
- Quick replies.
- Insert templates directly into your reply. Booking confirmations, deposit requests, aftercare instructions — one click.
- Personalised automatically.
- Variables fill in with client name, appointment details, and deposit links. Each message feels personal.
- Works everywhere.
- Same templates work for both email and Instagram. Consistent communication across all channels.
Ready to upgrade your workflow?
Start your free trial and explore every feature.
14-day free trial. Add a card to extend to 30 days.